Who’s actually buying, vs. who you think is — purchase patterns and LTV by segment.
Audience & customer data
Does your copy attract or repel the right customer, across every touchpoint?
Messaging & tone
Three-competitor benchmark — pricing, share of voice, and the whitespace you can own.
Competitive positioning map
Do your visual cues reinforce the position, or undercut it?
Visual identity
Conversion, engagement, and search visibility — benchmarked against your category.
Digital performance
Can it stretch to a new product or price point without breaking what you’ve built?
Brand extensibility
What the audit actually examines
Quantitative data first, then qualitative assessment — every finding tied to business impact, not aesthetic preference.